Returns & Exchanges
At In Demand Toys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. If your collectable arrives damaged or defective, our dedicated support team is here to ensure a swift replacement or full refund.
Initiate Your Request
Contact our customer service team via email with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Securely pack the products in their original manufacturer packaging and include a copy of your packing slip to ensure accurate processing.
Ship the Item
Affix the provided return label or ship the package to our warehouse address using a trackable postal service.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing